Work
Enterprise, healthcare, accessibility, and logistics. Each case shows the problem and what shifted.
800+ Properties supported
UX Design Lab helped a global enterprise replace fragmented delivery with a governed design system and coded source of truth, reducing production time by 40%, lowering delivery costs by more than half, and cutting accessibility defects by 18%.
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18% Accessibility defects reduced
UX Design Lab turned fragmented accessibility work into a repeatable governance model by integrating standards, reviews, and delivery gates into how digital work got done, reducing defects by 18% and improving audit readiness.
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35% Workflow improvement
UX Design Lab used immersive field research and service design to turn fragmented logistics coordination into a role-aware operational platform, improving workflows by 35%, reducing communication incidents by 21%, and cutting role involvement by 70%.
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70+ Properties unified
UX Design Lab helped a major insurance organization replace fragmented delivery, duplicated work, and team burnout with a shared system of templates, governance, and collaboration — cutting departmental costs by 20% and reducing developer dependency by 60%.
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$900k+ Cost avoided
UX Design Lab ran a rapid diagnostic that showed 93% of the client’s issues were operational rather than software-related, helping leadership avoid an unnecessary build and redirect investment into a clearer service roadmap.
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45 days Delivery timeline
UX Design Lab designed a mission-critical IVF support experience under extreme timeline pressure, using a global follow-the-sun workflow to deliver a high-fidelity prototype in 45 days and help support the client’s next funding round.
Read case studyWhat to know
The case studies show how UXDL turns unclear UX, product design, accessibility, and operating problems into decisions, artifacts, governance, and measurable outcomes.
What UXDL does
The work spans UX consulting, product design, service design, accessibility governance, DesignOps, enterprise systems, and delivery diagnostics.
Who it helps
Case studies focus on teams where user experience, workflow design, governance, vendors, and business risk overlap.
When to call
Use this work as a reference when deciding whether to redesign, govern, assess, or stop an expensive wrong-path project.
Proof
Examples include lower delivery cost, fewer accessibility defects, faster production, better workflows, and clearer investment decisions.
Next step
Start with the case that looks closest to your current constraint, then use the intro call to test fit.
Discuss your situation