UX Design Lab
Discuss a project
  1. ProblemsSix ways in.01 of 04: Problems. Six ways in.
  2. ApproachAssess, align, implement, iterate.02 of 04: Approach. Assess, align, implement, iterate.
  3. PavelWho you work with.03 of 04: Pavel. Who you work with.
  4. ContactStart a conversation.04 of 04: Contact. Start a conversation.

Services

Find the right service

Most teams do not need a longer menu of services. Start with the pressure you can see. Each path leads to the work, evidence, and focused services behind it.

Discuss your projectView work

What is getting in the way?

Each path leads to the work, evidence, and focused services behind it.

  1. We don't know what to build, prioritize, or fund.Clarify direction, test important assumptions, and get enough evidence to make an investment decision.Product Strategy & Incubation →
  2. The product or service isn't working well enough.Find where users, workflows, handoffs, or systems are failing and design the part that needs to change.Product & Service Design →
  3. We're building AI into real work.Define the AI's job, authority, evidence, recovery, and human control before automation becomes harder to govern.AI Product Design →
  4. Delivery is inconsistent, duplicated, or expensive.Connect design systems, governance, contribution, documentation, and delivery into a reusable operating model.Design Systems & DesignOps →
  5. Accessibility keeps returning as a delivery problem.Find meaningful barriers, remediate them in priority order, and put accessibility into the normal delivery lifecycle.Accessibility →
  6. The same UX problems appear across the organization.Address the operating conditions behind fragmented products, repeated work, weak governance, and inconsistent UX.Enterprise UX Transformation →

How UXDL works

Assess. Align. Implement. Iterate.

  1. Assess

    Understand the current condition through evidence, users, workflows, systems, constraints, and risk.

  2. Align

    Define the real problem, priorities, decisions, and measurable success criteria.

  3. Implement

    Change the right product, workflow, system, governance model, or operating mechanism.

  4. Iterate

    Transfer ownership through documentation, measurement, standards, training, and internal capability.

Pavel Bukengolts smiling and gesturing by a window overlooking a city skyline

Senior work stays senior.

You work directly with Pavel Bukengolts, UXDL founder and principal, on assessment, major decisions, and direction. Specialist collaborators join when the work requires additional expertise or capacity.

Recognition

  • ADPList 100

    Recognized among the top mentors on ADPList.

  • 2026 GNTC Tech Educator of the Year

    Finalist, Greater Nashville Technology Council.

  • UX Magazine contributor

    Published on product, accessibility and AI practice.

Not sure where the problem belongs?

Bring the product, workflow, delivery problem, or decision. No polished brief required.

Prefer email? info@uxdesignlab.com

Project inquiry

All fields are required except timeline.